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外贸邮件模板来啦

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作者:网络

2019-11-08 07:15

我要投稿

经常有外贸朋友问小编,我这里是否有各种邮件模板,比如开发信、客户跟进、询盘回复、报价还盘、催款等等。

这里,小编给大家从网上搬来了,而且内容非常齐全。

外贸开发信(1)

Dear John Smith,

This is Lily Lee from [ABC Company]. We're a company that specializes in [choose either your primary vertical or a vertical you have experience in] to [insert a typical challenge you help clients face].

I'm wondering if you might be open to an initial conversation to gauge a fit?

We've worked with companies like [insert 2-3 clients here relative to the vertical] to [insert a typical client goal].

If you have a minute or two to learn more about us, you can visit our website here at [site-link]. If I don't hear from you, I will reach out to you via phone later in the week.

Thank you.

Best regards,

Lily Lee


外贸开发信(2)

Dear John Smith,

I hope this email finds you well! 

I wanted to reach out because [explain how you got their contact information and how you relate to them: talked to a colleague on linkedin, saw your company online, etc.].

Our company has a new [Product or Service] that will help your company [One sentence pitch of benefits]. We do this by:

Benefit/feature 1

Benefit/feature 2

Benefit/feature 3 

Let's explore how our [name of your product] can specifically help your business. Are you available for a quick call [time and date]?

Best regards,

Lily Lee


外贸开发信(3)

Dear John Smith,

We are the main manufacturer of A product, B product and some other related product here in China, our product have been exported to [Country name] market for many years. For more dETAils about our company and our products, please kindly take a visit to our website at: [www.abc.com].

For your reference, I have attached our product catalogue here in this mail, please kindly take a view of it.

In case you have any interest or inquiry, please feel free to let us know.

Sincerely,

Lily Lee


外贸开发信(4)

Dear John Smith,

My name is [your name] and I head up business development efforts with [your company name]. 

I am taking an educated stab in the dark here, however based on your online profile, you appear to be an appropriate person to connect with ... or might at least point me in the right direction.

I’d like to speak with someone in your company who is responsible for handling something that's relevant to my product.

If that’s you, are you open to a 15 minute call on [time and date] to discuss ways that our product can specifically help your business? If not you, can you please put me in touch with the right person?

I appreciate the help!

Best regards,

Lily Lee


距离发货前两周告知客户预计发货时间,同时通知客户支付余款

Dear John,

Your order is expected to be ready for shipment around 20th Oct.

Please kindly check and make the balance payment with the below details:

Total       $39,860.00

Paid        $3,200

Balance   $36,660.00

Looking forward to hearing from you soon.

Sincerely,

Lily


订舱后反馈订舱情况,告知客户预计装柜日期和ETD(预计开船日期)

Dear John,

We have booked the shipment today, the goods will be loaded into container in our factory on 21th oct, the shipment date has been scheduled on 25th Oct.

I will send you the loading photos after the loading in factory, and will keep you updated about the shipment.

Sincerely,

Lily


装柜当天发装柜照片给客户

Dear John,

The goods have been loaded into container today in our factory. Attached please find the loading photos.

I will send you the shipping documents in my next mail.

Sincerely,

Lily


装柜当天发议付单付草本给客户,并让其确认内容

Dear John,

Enclosed please find the draft copy of the shipping documents, please check and let me know if they are ok.

Waiting for your information.

Sincerely,

Lily


由于天气原因,预定船期被船公司推迟了

Dear John,

Due to the bad weather in the seaport, the shipment of [Invoice number] has been postponed to 19th July by the shipping company.

Please kindly note this, and we will keep you updated about the shipment.

Sincerely,

Lily


开船当天告知客户实际开船日期和预计到达日期(ETA),以及清关单据预计寄送日期

Dear John,

The shipment has been made on 28th October, and the ETA is 25th November.

We are working on the shipping documents now, and they are expected to be sent to you on 2nd November.

Sincerely,

Lily


清关文件寄出后告知客户快递单号和跟踪链接

Dear John,

The shipping documents has been sent to you by DHL today.

You can track it with the waybill number [12345678] at [Link: http://www.dhl.com]

Have a nice day!

Sincerely,

Lily


网上跟踪单据是否签收,并和客户确认

Dear John,

Today I have tracked the shipping documents on DHL website and found that they have been signed by “Donald Trump”. Have you receive it?

In case you have any questions, please let me know.

Sincerely,

Lily


货物到港前一周,告知客户货物预计到港时间,提醒客户安排清关提货

Dear John,

How are you?

The shipment are expected to arrive Hamburg port on 28th November(next monday), please kindly pay attention to its arrival and arrange the custom clearance.

In case you have any questions, please feel free to let me know.

Sincerely,

Lily


货物到港两周后,询问客户是否提到货,货物有无问题

Dear John,

Have you received the goods?

If you have any questions or problem with this shipment, please feel free to let us know.

Sincerely,

Lily


请大家留意,以上模板请不要生搬硬套,需要根据我们自己的行业、公司、产品情况、以及自身的经验判断,进行调整和完善。

平时在工作中,我们可以做出一套适用于我们自己的邮件模板,从而,每次与客户进行邮件沟通的时候,都能够高效省时,最大程度上,提升自己的客户开发跟进的整体效率和效果。

在这个前期制定过程中,需要花费我们较多的时间和精力,需要我们不断的优化打磨。

但是邮件模板一旦制定完善后,我们就可以固化流程。后期,我们不仅可以提高自己的工作质量,还能规避犯错风险。

终极目的,是帮助我们建立工作流程,采用标准化作业。

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